Common Misconceptions About Loyalty Programs

A Loyalty Program is meant to maintain and strengthen the relationship between the Guest and your brand.

But are you sure that your current loyalty program is doing that? Watch this video by Regan Yan to find out.

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Digging Deeper

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Are You Ready For Your One-On-One?

The two choices you have are: To step forward into growth or
remain in your death spiral.

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Jeffrey Summers
Jeffrey Summers
hacksterism.jeffreysummers.com

I've been in the restaurant business for 45 years. My work has been to design better restaurants by developing better operators. Smarter thinking wins. Period. The operator who puts it to work runs a better business. I have written several books on it, The Operator's Playbook among them.

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