[Edison Trust Arbitrage] Is Running Against Every Operating Surface In Your Restaurant
There is a specific commercial pattern running against restaurant operators right now at industry scale. It is not…
The Automation Industry Is Running [Edison Trust Arbitrage] Against Your Labor Line
There is a piece of industry commentary circulating right now that reads like analysis of the restaurant labor…
The Class That Cannot Defend What it Sells
Opening Beat Ask any restaurant industry vendor, consultant, trade press editor, platform sales rep, association executive, or podcast…
Shrinkflation Is A Guest Contract Violation, Not A Brand-Preservation Strategy
The pricing-strategy literature has decided shrinkflation is a legitimate administered-pricing move. Reduce the volume, hold the printed price,…
The Industry’s Editorial Class Just Endorsed A Case Study Reduction Of The Year. Nobody Ran The Causal Read.
The biggest cumulative same-store-sales narrative in casual dining just circulated across the industry’s editorial gatekeeper class, endorsed by…
The Case Study Is A Hack
Every consulting site has a Case Studies page. This one does not. This page is where it would…
Every Loyalty Program Redesign In QSR Is A Guest Contract Violation
There is a category of restaurant industry writing that gets produced with the confidence of pricing analysis and…
The Tool Stack Is Not A Framework
Eight rebuttals, one deeper mechanism, and a six-test diagnostic you can run on your own operation before you…
What Is Hacksterism?
Nine in ten independent restaurants close. The industry blames the operator. The industry is lying. Restaurants don’t fail…
The Five Trades An Operator Runs When They Can’t Compete On What Matters
In the last post I named [Transactional Arbitrage] as the operating trade running underneath most restaurants — the…