5 Money Leaks I Found Opening A Jar Of Peanut Butter
Every ad in the feed says your restaurant is leaking money. The leak is the most comfortable diagnosis anyone can sell you, because it tells you the pipe is sound. In most restaurants, the pipe is what's broken.
The Revolution You Just Read About Ended Two Years Ago
A piece about a restaurant labor model went around this week. Operators shared it, a newsletter summarized it, and it was published on September 5, 2024. Nobody in the chain checked the date, including me.
The Yes Is The Product
The vendor said yes to your exception because yes is what is for sale. It gets billed once as implementation and again as remediation, and your own books keep the two charges apart.
The AI Adoption Number Is A Confession
Every industry number on AI adoption is measuring one portfolio and calling it the other. The counting apparatus reports Superficial AI Superstructure and hides Integrated AI Architecture. The invisibility is not accidental. Here is the prosecution.
![The [VoC] Industry Sells You The Silence Of Your Guests](https://hacksterism.jeffreysummers.com/wp-content/uploads/2026/08/Depositphotos_421424488_L.jpg)
The [VoC] Industry Sells You The Silence Of Your Guests
The Pattern The Voice of the Guest industry has a naming problem. What it sells is not the voice of anyone. It is a survey program. A dashboard. A composite score. A prescription engine that generates recommended moves against variables...
